Employee Listening for Frontline and Distributed Teams
A unified employee listening system that drives action, not dashboards.
HSD Metrics helps HR and People leaders reach frontline, deskless, and distributed employees with a listening system that combines surveys, analytics, and advisory support. Use your data to reduce turnover, improve participation, and equip leaders with clear next steps.
HSD Metrics is more than software: we bring a proven methodology, third-party administration, and AI-enabled insight reports tied directly to manager-level action.
Request your consultation
Share a few details and we will schedule a focused review of your current surveys, participation, and leadership adoption.
No obligation, no software demo required.
Results You Can Quantify
Employee listening built for hard-to-reach roles.
Organizations use HSD Metrics to understand and retain frontline, deskless, and distributed employees where traditional surveys struggle to gain traction.
Proven turnover reduction
Clients see measurable reductions in turnover across hard-to-fill and frontline roles by pairing targeted surveys with manager-level action planning.
70–90% participation
Achieve high response rates even in deskless environments, supported by multiple contact methods including phone calls.
Benchmarks that matter
Compare your results to benchmarks across major industry categories to understand where you are leading, lagging, and where to focus next.
How It Works
A complete listening system: surveys, analytics, and advisory support.
HSD Metrics combines software, services, and advisory support into a single, practical system. You get credible data, clear insights, and structured follow-through with leaders.
Survey design tailored to frontline, deskless, and distributed teams.
Third-party administration to strengthen confidentiality, trust, and data quality.
Analytics that highlight patterns by location, team, role, and leader.
AI-enabled leader insight reports that translate data into specific actions at the manager level.
Insight-to-action advisory support to help HR guide follow-up conversations and initiatives.
Benchmarks across major industry categories to give your leaders relevant context.
Fast, practical implementation
Launch in as little as 2–3 weeks with structured onboarding and prebuilt templates for common workforce challenges.
HRIS-agnostic approach
No required integration and no dependency on a specific HRIS. We adapt to your current systems and data sources.
Cost-effective by design
On average, organizations see approximately 25% lower cost for HSD Metrics compared to software-only survey platforms with similar reach.
Why HSD Metrics
More than software: a partner in your listening strategy.
Many organizations have survey software but lack the participation, trust, and leadership follow-through needed to see real change. HSD Metrics was built to close that gap.
Our team works alongside HR and People leaders to design listening programs that are realistic to run, credible with employees, and usable for line managers.
For HR and People leaders
Get a single view of employee voice, with advisory support to translate insights into practical programs and conversations.
For Executives
See the leading indicators behind turnover, safety, and performance in your most critical roles, with clear accountability down to manager level.
For Managers
Receive focused insight reports and recommended next steps so managers know where to begin and how to respond to their teams.
Trusted By Millions
With over 4 million employees surveyed from more than 400 organizations over the past 30 years, there’s a reason why today’s top global brands choose us for their employee surveys. Understanding what makes employees productive, engaged and happy is important.
Free Consultation
Review your current employee listening approach with an expert.
In this 30-minute conversation, we will review how you currently collect feedback from employees, where participation or trust may be breaking down, and what a more unified listening system could look like for your organization.
- Assessment of your current survey tools and cadence.
- Discussion of challenges with turnover, participation, or leader adoption.
- Examples of how peers are using unified listening to inform decisions.
- Clear next steps, whether or not you choose to work with HSD Metrics.
We work with organizations across industries, with a particular focus on frontline, deskless, and distributed workforces.
Schedule a Consultation
Share your details and preferred timeframe. A member of the HSD Metrics team will follow up within one business day.
Book a 20-Minute Employee Listening Assessment
We do not share your information with third parties.